1. Introduction
Welcome to Story2Video ("we", "us", "our"). These policies govern your use of our website, application, and services ("Services"). By accessing or using our Services, you agree to these Terms & Conditions plus the Privacy Policy.
2. Account & Usage
- You are responsible for maintaining security of your account and password.
- You're accountable for all activity under your account, including payments, content, and job submissions.
- You must be a real human; automated/bot accounts are not allowed.
- You must comply with all laws and regulations in your jurisdiction (copyright, defamation, privacy, etc.).
3. Content Ownership & Licenses
- You retain ownership of any story text or content you upload.
- By using our service, you grant us a non-exclusive license to process your content (text, audio, timing data) to generate videos.
- You are free to use, download, modify, and monetize the videos and associated content created via our platform, subject to these Terms.
4. Prohibited Content & Conduct
You may not use the Services to generate or upload content that:
- Violates intellectual property rights or third-party rights.
- Is unlawful, defamatory, obscene, harassing, or hateful.
- Promotes violence, illegal behavior, or self-harm.
- Is deceptive, spam, phishing, or misrepresents identity.
- Attempts to reverse engineer, scrape, or misuse the system or underlying APIs.
Violation of these rules may lead to immediate suspension or termination of your account, without refund.
5. Fees, Tokens, and Billing
- Some features require payment or "tokens" to use. You purchase tokens or subscription plans to utilize those features.
- Tokens are deducted when a video generation or feature is processed.
- If a job fails or errors, tokens will be refunded or credited back, per our refund policy.
- Subscriptions renew automatically unless canceled.
- We reserve the right to change pricing, token rates, or subscription terms; changes will be communicated in advance.
6. Refund & Cancellation Policy
- You may cancel your subscription at any time; you'll retain access for your paid period.
- Refunds will not be granted for already processed or completed jobs.
- If system errors or service downtime prevents completion, we may issue a credit or refund at our discretion.
7. Warranties & Disclaimers
- The Services are provided "as is" and "as available."
- We do not guarantee the system will be uninterrupted, error-free, or meet your expectations.
- We are not liable for any indirect, incidental, or consequential damages (loss of profits, content, reputation).
- You agree that your use of the service is at your own risk.
8. Privacy & Data Usage
- We collect personal information (email, usage logs, token history) to provide and improve service.
- We may use third-party services (e.g. TTS providers, cloud storage) to process your content.
- We will not share your data with third parties without your consent, except when legally required.
- You may request deletion of your account and associated data; we will permanently remove it, except for logs or backups as required by law.
9. External Services & Third-Party Tools
- Our Services may depend on third-party APIs or services (e.g. cloud TTS, storage, analytics).
- We are not liable for interruptions or failures in those external services.
- Use of those services is also subject to their own terms & policies.
10. Modifications & Termination
- We may modify these Terms at any time; updated terms take effect when posted. Continued use after changes implies acceptance.
- We may suspend or terminate your access if you violate these terms or pose harm to the system or other users.
- On termination, your right to generate new content ceases; you may request download of existing videos.
11. Dispute Resolution & Governing Law
- These Terms are governed by the laws of the UK.
- Disputes should first be attempted to resolve via informal discussion / mediation.
12. Contact Information
If you have questions or concerns about these policies, you can reach us at: story2videoapp@gmail.com